Dhaka

Chittagong

Barisal

Rajshahi

Khulna

Rangpur

Sylhet

Mymensingh

Male

Female

Galaxy S25 series (pre-order)

<p><strong>S25 series pre-order offer details:</strong></p>
<p>&nbsp;</p>
<table class="table table-bordered table-hover">
<tbody>
<tr>
<td><strong>Preorder Offer</strong></td>
<td><strong>Galaxy S25 Ultra Offer</strong></td>
<td><strong>Galaxy S25 Plus Offer</strong></td>
<td><strong>T&amp;C Remarks</strong></td>
</tr>
<tr>
<td>Pre-Order Cashback</td>
<td>12k+10k=22k</td>
<td>10k+8k=18k</td>
<td>Instant Cashback</td>
</tr>
<tr>
<td>Exchange Bonus</td>
<td>Up to 30k<br> (On Min. 25K Exchange VAL)</td>
<td>Up to 20k<br> (On Min. 15K Exchange VAL)</td>
<td>Min 15K ~ 25k Final Exchange Value</td>
</tr>
<tr>
<td>"0" Cost EMI</td>
<td>Min. 12M</td>
<td>Min. 12M</td>
<td>"0" Cost EMI on Min 12M Tenure</td>
</tr>
<tr>
<td>EMI Cashback</td>
<td>Up to 15k</td>
<td>Up to 5k</td>
<td>Prime(12M), EBL(12M), SCB(12M), UCB(12M)</td>
</tr>
<tr>
<td>Extended EMI</td>
<td>Up to 36M</td>
<td>Up to 36M</td>
<td>EBL(~36M), UCB(~24M)</td>
</tr>
</tbody>
</table>
<p>&nbsp;</p>
<p><strong>Find the Bank Cashback details:</strong></p>
<p>&nbsp;</p>
<table class="table table-bordered table-hover">
<tbody>
<tr>
<td><strong>Bank</strong><br><strong> Partners</strong></td>
<td><strong>EMI</strong><br><strong> Amount</strong></td>
<td><strong>EMI</strong><br><strong> Cashback</strong></td>
</tr>
<tr>
<td>Prime</td>
<td>100,000 – 149,999<br> 150,000 – 179,999<br> 180,000 &amp; above</td>
<td>5k<br> 10k<br> 15k</td>
</tr>
<tr>
<td>EBL</td>
<td>100,000 – 149,999<br> 150,000 – 179,999<br> 180,000 &amp; above</td>
<td>5k<br> 7k<br> 10k</td>
</tr>
<tr>
<td>UCB</td>
<td>100,000 – 149,999<br> 150,000 – 179,999<br> 180,000 &amp; above</td>
<td>5k<br> 7k<br> 15k</td>
</tr>
<tr>
<td>SCB</td>
<td>
<p>80,000 – 129,999<br> 130,000 &amp; 179,999</p>
180,000 &amp; above</td>
<td>5k<br> 10k<br> 15k</td>
</tr>
</tbody>
</table>
<p><strong>Delivery Timeline</strong></p>
<p>&nbsp;</p>
<table class="table table-bordered table-hover">
<tbody>
<tr>
<td><strong>Activities</strong></td>
<td><strong>Timeline</strong></td>
</tr>
<tr>
<td>Global Unpack</td>
<td>23rd January 25</td>
</tr>
<tr>
<td>Pre-Order Starts</td>
<td>29th January 25</td>
</tr>
<tr>
<td>Pre-Order Ends</td>
<td>20th February 25</td>
</tr>
<tr>
<td>Delivery Starts</td>
<td>14th February 25</td>
</tr>
<tr>
<td>Delivery Ends</td>
<td>15th March 25</td>
</tr>

</tbody>
</table>
<p><strong>Note:</strong>A downpayment amount needs to be paid for the following model:</p>
<p>&nbsp;</p>
<table class="table table-bordered table-hover">
<tbody>
<tr>
<td>Model Name</td>
<td>Down payment</td>
<td>Maximum EMI Amount</td>
</tr>
<tr>
<td>S25 Ultra</td>
<td>30,000</td>
<td>184,999</td>
</tr>
<tr>
<td>S25+</td>
<td>22,000</td>
<td>141,999</td>
</tr>
</tbody>
</table>

<div class="row">
<div class="col-md-12 col-md-offset-6">
<h1>Frequently Asked Questions (FAQs)</h1>
<h2>You ask, We answer.</h2>
<p style="text-align: justify;">Learn about Pickaboo.com, how to use it, how to order, sell or purchase a product, and if you still are not satisfied, get in touch with us. We are always happy to hear from you.</p>
<p><strong>1. What is Pickaboo.com?</strong></p>
<p style="text-align: justify;">Pickaboo.com is an eCommerce website, designed to bring all your desired products right at your doorstep in the most convenient way possible. At Pickaboo, we aspire to deliver happiness to all our customers. Our services reach out to customers all over Bangladesh, becoming the most preferred online shopping platform.</p>
<h4><strong>2. Why shop from Pickaboo.com?</strong></h4>
<p style="text-align: justify;">Pickaboo.com stands out for its sincerity, as we have succeeded in keeping our promise of providing only warranted and genuine products. No other online shop in Bangladesh, has been able to achieve absolute customer satisfaction in product originality, outstanding customer-care services, and providing exciting deals &amp; offers. All our products are certified of their authenticity and backed up by warranty facilities.</p>
<p style="text-align: justify;">We also offer the best deals with the lowest price possible, in order to make the products affordable in the market. As a result we make little profit, but our motive is only to offer our customers a great shopping experience, in addition we provide after-sales-services, that no other online shop provides.</p>
<h4><strong>3. Are the Products Genuine?</strong></h4>
<p style="text-align: justify;">Pickaboo.com’s loyal customer base, trust and prefer to shop from Pickaboo whenever they need any product. Pickaboo offers a guarantee of original and genuine products.</p>
<p style="text-align: justify;">Pickaboo’s Partner affiliations include the most reputed international brands and manufacturers, providing only authentic products, as we have ZERO tolerance for duplicates or fakes. Furthermore, our accompanying warranty facilities also help our customers get the best out of their original products.</p>
<h4><strong>4. How do I buy from Pickaboo.com?</strong></h4>
<p style="text-align: justify;">Our website is designed to make your shopping experience fun, fast, easy and reliable. Placing an online order at Pickaboo.com is very fast and easy. Follow some simple steps, as shown in the <span style="color: #0000ff;"><a title="How to place an order" href="https://www.pickaboo.com/faq/?slug=15" target="_blank" rel="noopener"><span style="color: #0000ff;">How To Place an Order</span></a></span> segment of our page for a step-by-step guide on making a purchase from Pickaboo.com.</p>
<h4><strong>5. How do I Pay?</strong></h4>
<p style="text-align: justify;">We have various methods of payment options available for your best convenience. You can pay using bKash, Online Banking, 0% EMI (Equated Monthly Installment) facilities, Debit/Credit Cards and obviously Cash on delivery or Card on Delivery.</p>
<h4><strong>6. Can I return a product if I am not satisfied?</strong></h4>
<p style="text-align: justify;">We have a 3 Day Easy Return policy for all our products which are sold online to ensure that our customers are completely satisfied with their purchase. If you are unhappy or unimpressed with your order, we allow returns within 3 Calendar Days, for your satisfaction. For more details, please visit our <a title="Return &amp; Replacement" href="https://www.pickaboo.com/faq/?slug=20" target="_blank" rel="noopener"><span style="color: #0000ff;">Returns and Replacements</span></a> segment page.</p>
<h4><strong>7. Do all the products have warranty?</strong></h4>
<p style="text-align: justify;">Pickaboo.com offers various warranties depending on the purchased product. Most products carry a Brand Warranty, Service Warranty, Parts Warranty and International Warranty on them. Each product carries unique warranties which may vary based on the type and brand of product. Learn more about our warranties by visiting our <span style="color: #0000ff;"><a title="Warranty Policy" href="https://www.pickaboo.com/faq/?slug=21" target="_blank" rel="noopener"><span style="color: #0000ff;">Warranty Policy</span></a></span> page.</p>
<h4><strong>8. Is My Account Information Secure?</strong></h4>
<p style="text-align: justify;">All Your information is 100% safe and secure on our website, also the payment processing is highly encrypted providing further protection to our information database. If you have any concern regarding our protection system, please visit our Privacy Policy to learn more about information security at Pickaboo.com</p>
<h4><strong>9. Are you licensed for legal operations online?</strong></h4>
<p style="text-align: justify;">Pickaboo.com is a licensed, authorized, and fully protected website which offers safe and secure transactions for our valued customers. Our business is licensed and regulated with the highest priority for the protection of your information and serving you at the most convenient.</p>
<h4><strong>10. How to submit complaints, queries, or suggestions?</strong></h4>
<p style="text-align: justify;">Providing the best customer satisfaction is our ultimate goal and top most priority, hence we are always available for support or to receive any concerns relating to our products or services. You can also contact us by phone, email or our social media platforms. Visit our Contact Us page for more information about how to get in touch with us.</p>
<h4><strong>11. What if I want to return or exchange the product after 3 days?</strong></h4>
<p style="text-align: justify;">You have 3 Calendar days from the day you received your purchase to call Pickaboo.com to initiate your return. Past this date, unfortunately, we do not accept returns, replacements or refunds.</p>
<p style="text-align: justify;">For more information, please visit our <span style="color: #0000ff;"><a title="Return &amp; Replacement" href="https://www.pickaboo.com/faq/?slug=20" target="_blank" rel="noopener"><span style="color: #0000ff;">Returns and Replacements</span></a></span> segment page.</p>
<h4><strong>12. How can I get a refund or replacement for my product?</strong></h4>
<p style="text-align: justify;">You have 3 calendar days after the product has been received by you, to notify us that you want to return your product. If your item meets all the requirements, your return can be initiated by calling Customer Service at the 09666745745.Returns are easy. Simply follow the 6 steps stated below:</p>
<ul>
<li>Check if your product meets all requirements.</li>
<li>Contact Pickaboo’s customer-care service.</li>
<li>Fill in the return form given with the invoice.</li>
<li>Either drop the product in our office or appoint a rider when you call customer service.</li>
<li>Your return will go through quality check.</li>
<li>If validated, you will get replacement or refund (whichever was requested).</li>
</ul>
</div>
<div class="col-md-12 col-md-offset-6">
<h4><strong>13. Are there any hidden costs or charges if I order from Pickaboo?</strong></h4>
<p style="text-align: justify;">No. You only pay what you see. However, if you choose home delivery then you shall have to pay an additional charge for the delivery. And if you also request Installation or fitting of the ordered product, then such shall carry a small installation or fitting charge.</p>
<h4><strong>14. Does Pickaboo have Gift Vouchers?</strong></h4>
<p style="text-align: justify;">Pickaboo has Gift Vouchers which are issued during special occasions such as any Club member’s Birthdays or Weddings or even during various campaigns. The Gift Vouchers are not available for spot purchase and can only be used when they are issued. To know more about when these vouchers are available, keep an eye on the official Pickaboo facebook page.</p>
<h4><strong>15. Do I get Club Points with any products that I Purchase from Pickaboo?</strong></h4>
<p style="text-align: justify;">Yes, with every purchase of any product you will receive the allotted a number of Club points, but the purchase must be above BDT 1,000. And the Club Points received, will be the 2% of the total amount in the shopping cart.</p>
<h4><strong>16. How do I claim and track my Club Points?</strong></h4>
<p style="text-align: justify;">Once you make a successful purchase, your product is sourced and delivered as per your preference. The customer is contacted for their feedback on the services and the product. Once the feedback call is made and response noted, the Club Points are automatically added into the user account. And by logging into your account, then viewing “My Orders” you can keep track of all the Club Points that you have accumulated from all your purchases.</p>
<p style="text-align: justify;">Pickaboo offers <span style="color: #0000ff;"><a title="Pickaboo.com" href="https://www.pickaboo.com"><span style="color: #0000ff;">online shopping in Bangladesh</span></a></span>. Buy your desired mobile phones, tablets, laptops, desktops, accessories, cameras, electronics, home appliances and more. 100% Original and Brand New Products. Trusted, Safe and Secured Website and Payment Gateway. Free Shipping*, 3 Days Easy Return Policy, 0% EMI Facility, Online Payments, bKash, Card on Delivery, Cash on Delivery, and Countrywide Delivery.</p>
<p><strong>NOTE:</strong></p>
<p style="text-align: justify;">* Free Shipping Depends on Campaign</p>
</div>
</div>

Find answers to frequently asked questions about Pickaboo Club Membership, account security, email address changes, club points validity etc. Discover the value and benefits of club points, along with instructions on changing your account password and creating a new account on Pickaboo.

Bank Partners	EMI Amount	EMI Cashback
Prime	100,000 – 149,999 150,000 – 179,999 180,000 & above	5k 10k 15k
EBL	100,000 – 149,999 150,000 – 179,999 180,000 & above	5k 7k 10k
UCB	100,000 – 149,999 150,000 – 179,999 180,000 & above	5k 7k 15k
SCB	80,000 – 129,999 130,000 & 179,999 180,000 & above	5k 10k 15k

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Preorder Offer	Galaxy S25 Ultra Offer	Galaxy S25 Plus Offer	T&C Remarks
Pre-Order Cashback	12k+10k=22k	10k+8k=18k	Instant Cashback
Exchange Bonus	Up to 30k (On Min. 25K Exchange VAL)	Up to 20k (On Min. 15K Exchange VAL)	Min 15K ~ 25k Final Exchange Value
"0" Cost EMI	Min. 12M	Min. 12M	"0" Cost EMI on Min 12M Tenure
EMI Cashback	Up to 15k	Up to 5k	Prime(12M), EBL(12M), SCB(12M), UCB(12M)
Extended EMI	Up to 36M	Up to 36M	EBL(~36M), UCB(~24M)

Activities	Timeline
Global Unpack	23rd January 25
Pre-Order Starts	29th January 25
Pre-Order Ends	20th February 25
Delivery Starts	14th February 25
Delivery Ends	15th March 25

Model Name	Down payment	Maximum EMI Amount
S25 Ultra	30,000	184,999
S25+	22,000	141,999